Active Listening

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Identification
Level of process: 
Intervention
Intent or purpose: 
To slow down a discussion, to demonstrate that you have heard what the person has said, to stop a person from dominating the conversation.
Used as component of: 
Any part of a facilitated event in which participants are actively engaged.
Types of Participants: 
any
Recommended size of group: 
26-50
Optimal amount of time needed: 
2 or 3 minutes
Howto
Usual or Expected Outcomes: 
The group slows down the discussion, the person who was speaking knows that they have been understood, the person who is dominating the discussion stops talking.
Level of participation: 
low
Level of Difficulty to Facilitate: 
Facilitation skills required
Setting and Materials: 
none
Resources Needed: 
none
Pre-Work Required: 
none
Procedures: 

1. This intervention begins with waiting until there is a pause when someone is speaking (it can be that you will need to interrupt the person by saying, "excuse me, can I check to see if I understand you."<br>
2. Restate in the words of the speaker what they had said.<br>
3. Ask if what you had said is an accurate restatement of what they were saying.<br>
4. if it was not ask the participant to summarize whay they were saying.<br>
5. If it was an accurate restatement then you can ask the other person to continue or ask other participants to contribute, or other things.

How flexible is the process?: 
very
Follow-Up Required: 
none
Background
Developer: 
unknown
License Model: 
Free (or unattributable)
Suppliers
Creators: 
Namesort descending City Country
Creative Human Relations Solutions Fayetteville United States
Durland Consulting Wheaton United States
Trainers: 
Namesort descending City Country
1 UpSideUp - Daniel Perdigão CARNAXIDE Portugal
CFI Syllab Inc. Montreal Canada
Creative Human Relations Solutions Fayetteville United States
Durland Consulting Wheaton United States
the coachouse den haag Netherlands
Unfolding Futures Pty Ltd Wentworthville NSW Australia
Consultants: 
Namesort descending City Country
1 UpSideUp - Daniel Perdigão CARNAXIDE Portugal
Andi Roberts El Puerto de Santa Maria Spain
CFI Syllab Inc. Montreal Canada
Creative Human Relations Solutions Fayetteville United States
Durland Consulting Wheaton United States
Optimancy Auckland New Zealand
the coachouse den haag Netherlands
The Monarch Park Group Toronto Canada
Online: 
Supporters: