Relationship Diagram

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Level of process: 
Method category: 
Intent or purpose: 
To determine the most influential issue identified in a workshop and to experience deeper understanding of the relationships between issues and to enable participants to work in complex, multidirectional relationships.
Used as component of: 
Any problem solving workshop
Types of Participants: 
The participants need to have an indepth understanding of the area being worked on.
Recommended size of group: 
6 - 10
Optimal amount of time needed: 
1 to 2 hours
Usual or Expected Outcomes: 
A deeper understanding of the underlying causes of a complex of problems
Level of participation: 
Type of Facilitator-Client Relationship: 
Level of Difficulty to Facilitate: 
Facilitation skills required
Setting and Materials: 
White boards, flipcharts and markers
Pre-Work Required: 

<p><b>See file.</b><br>
>b?Focus Question</b><br>
1. State the focus question the workshop is going to answer. It needs to be a challenge or issue the group faces. It should not be a suggestion hidden as a question but a statement.<br><br>
2. Use any of several idea generating processes such as brainstorming.<br>
3. Eliminate exact overlap.Organize.<br>
4. Group the ideas into similar underlying causes. There should be from 5 to 15 clusters. If there are less that 5 the issues are probably too abstract to be useful. If there are more than 15 the issues are probably too specific to be useful.<br>
5. Give each cluster a short 3 or 4 word title and a letter. The letter will be used to identify the cluster in the future.Interrelationship <br><br><b>Identification</b><br>
6. On a separate Flipchart or white board put one box for each cluster is a rough circle. <br>
7. Put the titles and the designating letter in the boxes.<br>
8. You are looking for cause or influence relationships between issues. For each issue ask, ?Which of the other issues does it cause or influence?? Draw an arrow between the issues. The arrowhead should be at the end of the arrow next to the issue being influenced. Do not use two headed arrows. <br>
9. Continue doing this until all of the relationships are done. <br>
10. Count the number arrows going from each of the issues.<br>
11. The issue with the largest number of arrows going from it should be the most important in the sense of having influence on the most other issues. It is likely to be a causal issue.<br>
12. At this point a discussion about why this issue has such wide spread influence is good as this is likely to be the key issue.<br>
13. The box that has the most arrows point to it is a key outcome. It can be used to measure changes in the system or as a way of redefining the problem.<br>
14. Normally, an action plan can be developed once the group has agreed to the key casual issue.</br></p>

How flexible is the process?: 
Follow-Up Required: 
Problem solving workshop
Jon Jenkins
Derived from: 
History of Development: 


License Model: 
Free (or unattributable)
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