Ask the group for input
Group facilitation methods: Difficult People and/or Situations
Identification
To move the discussion from between the facilitator and the disruptive person to the group and the disruptive person.
Any workshop, meeting ro training session.
Howto
1. A person is voicing dissatisfaction with the program.
2. The facilitator says, ?You?ve raised an interesting point, (the name of the person), what do others think??
3. A discussion follows that allows this to be handled at a peer level.
4. The process needs to be observed and facilitated to keep it from becoming an argument.
5. When the person either agrees to leave or to participate in a more helpful manner, the facilitator moves on in the process.
Background
unknown
Training Ideas Listserve at http://groups.yahoo.com/group/Training-Ideas
Suggested by Chris Hutcheson
President IDEA Ltd.
109 Trinity Street
Toronto, Ontario M5A 3C7
416.368.3664
http://ideaworldhq.com
http://360performance.ca
Suppliers
| Name | City | Country |
|---|---|---|
| Jonda Hamilton | Wilmington | United States |
| Spectrum Management | Denver | United States |
| WebIQ | Silver Spring, Maryland | United States |
| Name | City | Country |
|---|---|---|
| Jonda Hamilton | Wilmington | United States |
| Spectrum Management | Denver | United States |
| WebIQ | Silver Spring, Maryland | United States |



