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Identification
Level of process: 
Intervention
Intent or purpose: 
To move the discussion from between the facilitator and the disruptive person to the group and the disruptive person.
Used as component of: 
Any workshop, meeting ro training session.
Types of Participants: 
Any as long as one is crticial about the session because they feel that it is of no value for them.
Recommended size of group: 
26-50
Optimal amount of time needed: 
a few minutes
Howto
Level of participation: 
high
Type of Facilitator-Client Relationship: 
any
Level of Difficulty to Facilitate: 
Facilitation skills required
Setting and Materials: 
none
Resources Needed: 
none
Pre-Work Required: 
none
Procedures: 

<p>
1. A person is voicing dissatisfaction with the program.<br>
2. The facilitator says, ?You?ve raised an interesting point, (the name of the person), what do others think?? <br>
3. A discussion follows that allows this to be handled at a peer level. <br>
4. The process needs to be observed and facilitated to keep it from becoming an argument. <br>
5. When the person either agrees to leave or to participate in a more helpful manner, the facilitator moves on in the process.</br></p>

How flexible is the process?: 
very
Follow-Up Required: 
none
Background
Developer: 
unknown
Derived from: 
Presented in Training-Ideas Listserve by Chris Hutcheson
Epistemological Framework: 
unknown
History of Development: 

unknown

References: 
Training Ideas Listserve at http://groups.yahoo.com/group/Training-Ideas <br> Suggested by Chris Hutcheson <br> President IDEA Ltd. <br> 109 Trinity Street <br> Toronto, Ontario M5A 3C7<br> 416.368.3664 <br> http://ideaworldhq.com <br> http://360performance.ca <br> </br>
License Model: 
Free (or unattributable)
Suppliers
Creators: 
Namesort descending City Country
WebIQ Silver Spring, Maryland United States
Trainers: 
Namesort descending City Country
1 UpSideUp - Daniel Perdigão CARNAXIDE Portugal
Jonda Hamilton Wilmington United States
Spectrum Management Denver United States
WebIQ Silver Spring, Maryland United States
Consultants: 
Namesort descending City Country
Jonda Hamilton Wilmington United States
Spectrum Management Denver United States
WebIQ Silver Spring, Maryland United States
Online: 
Supporters: 
Namesort descending City Country
WebIQ Silver Spring, Maryland United States