Critical Success Factors

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Identification
Level of process: 
Application
Method category: 
Intent or purpose: 
Participants evaluate participants' job in relation to the critical success factors of their company and experience the power of objectifying one's work with the critical success factors of one's company.
Recommended size of group: 
11-25
Optimal amount of time needed: 
3-4 hours depending on the size of the group
Howto
Usual or Expected Outcomes: 
an evaluation of job functions agains critical success factors
Level of participation: 
high
Potential Pitfalls: 
Particiipants become defensive about their functions
Type of Facilitator-Client Relationship: 
Normal
Level of Difficulty to Facilitate: 
Facilitation skills required
Facilitator Personality Fit: 
Some skill in working with potentially difficult situations
Resources Needed: 
none
Pre-Work Required: 
The facilitator should have an understanding of the critical success factors for the industry and the company.
Procedures: 

See File

How flexible is the process?: 
very
File attachments: 
AttachmentSize
Microsoft Office document icon Critical_success_factors.doc43 KB
Background
Developer: 
Jon Jenkins
History of Development: 

This workshop was designed for the Bulgarian Postal system. The 3 most senior people from every region participated.

License Model: 
Open
Suppliers
Creators: 
Namesort descending City Country
Imaginal Training Groningen Netherlands
Trainers: 
Namesort descending City Country
Imaginal Training Groningen Netherlands
Spectrum Management Denver United States
Consultants: 
Namesort descending City Country
CRIAVIVA Consultoria Sao Paulo Brazil
Imaginal Training Groningen Netherlands
Optimancy Auckland New Zealand
Quality Research Groningen Netherlands
Spectrum Management Denver United States
worksmarts Tuckahoe United States
Online: 
Supporters: