Social Media at Work: How Networking Tools Propel Organizational Performance

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Publication Type:

Book

Source:

Jossey-Bass (2009)

ISBN:

0470405430

Abstract:

Today's networking technologies—wikis, blogs, and sites such as Facebook and Twitter—are rapidly transforming how we build professional relationships and work collaboratively. While social media is poised to significantly affect organizational performance, few managers know how to harness these technologies to create strategic advantage.

In Social Media at Work, three organizational development experts from Oracle offer executives down-to-earth strategies for leveraging the power of social media to build more effective and agile organizations. Drawing from their practical experiences and from case studies of such innovative companies as Intel, Cisco, Nokia, and others, the authors provide recommendations for implementing social media to:

Attract and retain the best employees

Boost innovation and knowledge creation

Develop talent

Gain operational efficiencies

Engage employees for greater productivity

Sustain competitiveness

In addition, the authors offer suggestions for how to overcome or avoid costly mistakes when implementing social media at work.

Social Media at Work is an invaluable resource for managers who want to capitalize on the energy and talent of their employees, improving their chances of thriving for years to come.

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