Quick Reviews in 20 minutes

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Identification
Level of process: 
Method
Intent or purpose: 
This process is used when there is not much time left, but a review is nevertheless wanted or needed.
Used as component of: 
This process is used at the end of a group activity (or in between) in order to review the content or atmosphere in a quick and easy way in just twenty minutes.
Types of Participants: 
Any types of participants can be involved in this process.
Recommended size of group: 
unknown
Remarks about group size: 
The group can be of any size.
Optimal amount of time needed: 
The time needed is only twenty minutes.
Howto
Usual or Expected Outcomes: 
The outcome is an overview of people's mood, energy level, experiences, wishes etc..
Level of participation: 
The level of participation is normal. The participants have to indicate and/or explain their mood, decision, expectations etc..
Ideal Conditions: 
There are no special conditions needed.
Potential Pitfalls: 
A problem could occur when the process takes longer than the concise estimated time. This could disturb the schedule.
How is success evaluated: 
the process is successful when the facilitator knows how the participants feel, and then uses it to plan the next steps, or workshops (e.g. an immediate break).
Type of Facilitator-Client Relationship: 
A special Facilitator-Client Relationship is not neccesary.
Level of Difficulty to Facilitate: 
Not set
Facilitator Personality Fit: 
The facilitator does not need any particular characteristics, as he/she only needs to supervise the group.
Setting and Materials: 
No material is needed or recommended.
Resources Needed: 
There are no additional resources needed.
Pre-Work Required: 
There is no work that needs to be done beforehand.
Procedures: 

Following are five options for reviews that go a little bit more into detail, and yet are not too time-consuming.

1. Happy charts

This exercise gives each participant the opportunity to show his/her ups and downs to the other group members. Each person is asked to draw smileys (happy, sad, normal) on a chart throughout the different stages of the activity. When reviewing the different charts after the activity, the participants are asked to look for similarities and differences, or even surprises. Questions like:
What made you feel so high/low at that point?
Why did your mood turn round at that point?
What could you have done to have raised your own happy level or someone else's? can help to encourage the dialogue and this will lead to a better outcome, e.g. that the facilitator gets ideas for improvement.

2. Scavenger hunt

In this exercise the participants are asked to, either individually or in pairs, go on a hunt for symbolic objects. These objects should represent a certain moment or feeling etc. of the passed activity. The participants could look for symbols that e.g reminds them of a high point; something that represents how they are in this group; something that represents what is missing in this group or a goal that they would like to set themselves; a symbolic present for the person on their left in the group circle, something that represents an opportunity they would like to have in this group and so on.
After some time to look for these symbols (objects or pictures) they can show them to the rest of the group, and might discuss the "Why?".

3. Guided reflection

With their eyes closed the participants lie or sit down while the facilitator talks through the completed activity (with suitable pausing). This process gives the participants' time to rethink the activity. After five to ten minutes the facilitator should give everyone the opportunity to speak to each other one-to-one. This is useful, especially when topics such as thanks, appreciation or encouragement. Another option would be to give every particpant the opportunity to make a statement in the group, telling them what he or she liked and what could have been better. In order to end the exercise adequate people should be focusing on positive things.

4. Chat cards

The facilitator should write down review questions, each on one card, so that every pair of participants gets one card. The goal of this exercise is to become an expert on the partner's views. Each pair discusses their question for two minutes, being aware of the fact that everything one says can be shared with the whole group. The participants should talk to their partner only. After that informative or surprising views can be shared with the whole group.

5. Discussion

The facilitator should arrange an open discussion, making sure that everybody participates in it. The methods described above and in the other methods (Quick Reviews in 1, 2, 5, 10 minutes) can be used here, to get the discussion going, and to get a better insight, instead of just a basic idea of what the participants liked and disliked. This discussion is ideal for constructive criticism, but should again end with some positive comments.

How flexible is the process?: 
The process is very flexible, as it is not very time consuming, and can be used at the end, or in between a e.g. workshop.
Follow-Up Required: 
There is no follow-up requiered.
Background
Developer: 
Roger Greenaway
References: 
Many interesting books can be found on: http://reviewing.co.uk/_books.htm
Suppliers
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